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Hospitality Accident & Incident Investigation SS5123AE

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1

If you identify and address the immediate causes of incidents you will successfully prevent their recurrence.

True
False

2

What should be your first concern when arriving at the scene of an incident?

Protecting potential evidence
Identifying potential witnesses
Comfort and care to any injured individuals
Documenting the scene
Impact on productivity

3

It is best to interview witnesses as soon as possible in a group at the scene of the incident while details are still fresh in their mind.

True
False

4

Which best describes an immediate cause?

The real reason the incident occurred
A condition or action the indirectly contributed to the incident
A condition or event that occurs immediately after the incident
A condition or event that led directly to the incident
An unsafe condition

5

Which is not a step in the incident investigation process?

Controlling the scene of the incident
Gathering facts
Analyzing the information
Establishing fault or blame
Communicating your findings

6

The quality of your investigation can have an impact on safety throughout the entire organization.

True
False

7

Which describes the root cause?

A system or performance failure which enabled the incident to occur
The true cause of an incident
The event or condition that enabled the immediate and contributing causes
A & B
All of the above

8

Corrective actions need to be realistic.

True
False

9

Most incidents are usually caused by a single unsafe act or unsafe condition.

True
False