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Hospitality Security: The Basics – SS5044AE (12 min.) Update Coming April 2024
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to take the exam.
1
If asked to enter a guest’s room you should:
Take another associated with you
Perform a lock interrogation
Communicate your intended actions
All of the above
2
Force should only be used in defensive situations and only as a last resort
True
False
3
“E” keys are only to be used in severe emergencies or at the direction of the Director of Security or the General Manager.
True
False
4
Who likes to be recognized?
Guests
Employees
Bad guys
Both A and B
5
An effective Security Officer is expected to have a sense of what is “suspicious” and an awareness of security technology
True
False
6
Patrols should be varied in ________.
Timing
Areas
All of the above
None of the above.
7
As a Hotel Security Officer you have which of the following responsibilities?
Controlling access to the property
Protecting assets
Keeping security records
All of the above
8
When writing reports you should include:
Who
What
When
Where and How
All of the above
9
Cell phone calls and two-way radio calls should be short and professional in nature.
True
False